The MSDSpro Support Plan

The Software Maintenance Agreement (SMA)

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As the industry’s leading MSDS and chemical inventory management system, MSDSpro provides the opportunity for customers to purchase a low-cost, high value Software Maintenance Agreement (SMA). An SMA purchase is important for you as it protects and increases the value of your initial investment.

• Friendly professional support
• Advanced functionality and software enhancements
• A human voice and team of people dedicated to your organization's success 
• Unlimited technical assistance

*Over 90% of MSDSpro customers renew

Software Upgrades

• Receive new technologies and improvements as advances are built into MSDSpro, adding value and functionality
• Keep current with changing regulations to meet federal and state hazard communication requirements
• Saves your company more money than purchasing individual software upgrades for each new version of MSDSpro

• Mission Critical Technical Support - includes professional technical support staff and online knowledge base
• Fast, efficient, and personal assistance for any technical support matter
• Online knowledge base for quick access - quick answers to technical questions
• Accelerated implementation for system installation

• A full-time dedicated account manager assigned to your organization
• Individual attention and personalized results
• Project supervision
• Consulting