The MSDSpro Support Plan

As the industry’s leading MSDS and chemical inventory management system, MSDSpro provides the opportunity for customers to purchase a low-cost, high value Software Maintenance Agreement (SMA). An SMA purchase is important for you as it protects and increases the value of your initial investment.

Friendly, professional support. Advanced functionality and software enhancements. A human voice and team of people dedicated to your organization's success with MSDSpro. The Service Maintenance Agreement is an annual support agreement that keeps you on track with current changes regarding MSDSpro, as well as a staff dedicated to personal technical assistance. Over 90% of MSDSpro customers renew
their annual SMA and enjoy its many benefits:

• Receive new technologies and improvements as advances are built into MSDSpro, adding value and functionality
• Keep current with changing regulations to meet federal and state hazard communication requirements
• Saves your company more money than purchasing individual software upgrades for each new version of MSDSpro

• Mission Critical Technical Support - includes professional technical support staff and online knowledge base
• Fast, efficient, and personal assistance for any technical support matter
• Online knowledge base for quick access - quick answers to technical questions
• Accelerated implementation for system installation

• A full-time dedicated account manager assigned to your organization
• Individual attention and personalized results
• Project supervision
• Consulting